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OK, so we are not technically and emergency service, but to those that stick the wrong fuel in their cars, we are. However, this time, we were not the ones being called out, we wanted to help out the fellow fire service, police and ambulances that had been tackling a huge fire in Littleborough Rochdale earlier this week and we were on hand to help keep them "refuel" with 30 bags of chips.
We thank our brave fire fighters and police officers that work hard to tackle these types of emergencies so it was nice to help out, all 30 bags went down a storm!
We thought we would ask some of our customers what it was like for them when you used our fuel drain service and asked them to write some words on their experience. Many customers already write their reviews and experiences of our national fuel drain service on our customer review page and you can go ahead and visit that link to see what people think day in day out when using our wrong fuel recovery service.
In this instance, Mrs Dyson wrote in to us to explain her situation and how our service literally helped her life!
"We were rushing about as usual getting the kids ready for school and I noticed I was low on fuel, I knew I had enough to get the kids to school and to the garage so I decided to do the school run first so they wouldn't be late then head over to the garage to fill up. I was due to tender for a new contract we had been working on in Derby as we work in a local mental health charity.
Well, I was rushing thinking of my pitches and what we were going to be discussing in the meeting when I realised after already adding over 30 litres of petrol in my diesel car. I was day dreaming and realised it was the green hose and not the black hose! I panicked and got my phone out to call the AA but a friend of mine said to try Fuel Doctor as they would be a lot cheaper and get the job done. I called and a lovely person on the end of the phone assured me my car will be fine as I worried about the engine now, which was nice.
I got help to push the car off the forecourt and sat in the car feeling a bit daft. Without a lie, 30 minutes flashed by and Dan turned up, my knight in a shiny van and straight away began to hook up the drain system to my car and began emptying the fuel. He was very friendly, prompt and knew I was in a rush so just got on with the job in hand which was great. Literally 20 minutes later, the car started, he ran the fuel through the engine and I paid on my card right there and then - job done"
Best thing, I was spending the half hour going through my notes for the impending meeting and made a few changes - the tender was eventually accepted so I guess Fuel Doctor helped us out in more than one way!
However, honestly, really professional, friendly, calm and relaxed service - speedy but without compromise to service. If you ever have a brunette moment like I did, give them a call"
Here at Fuel Doctor every day we rescue people all over the UK when they put the wrong fuel in their cars, we have Fuel Doctors in every corner of the UK and we are the cheapest independent fuel drain provider from only £130.
We provide hundreds and hundreds of fuel drains a month, most put petrol in diesel and vice versa, but each one is the same. We get called out to a location, we find you and then we make the situation safe for other road users and perform our mobile fuel drain so that you can get on with your day.
One aspect that holds up the speed of how quickly we can attend is the location. Many customers put wrong fuel in their car and then manage to drive a few miles from the forecourt and realise their error and then begin to pull over to the side of the road. This is where time is of the essence, we need to get to the stranded customer by the roadside as soon as possible and this is where it gets good.
We have introduced our mobile app integrated to our mobile site so that we can geolocate you from anywhere in the UK. Setup with Google Maps technology when you call us, as long as you have location services turned on in privacy settings we can send you an SMS text to ask for permission to geolocate your phone right to the very spot of where you are. Then with GPS systems in every Fuel Doctor van, we can then see the closest Fuel Doctor to your location and assign that job to them so you get the fastest service delivered all round.
If you check out the mobile version of our site, you will see it's different from the desktop version, this is because we know that when you have put wrong fuel in your car and are stranded you need to call straight away, it's aimed at ease of use.
If you put the wrong fuel in your car anywhere in the UK, check out mobile site and click to call our national call centre so we can get to you in no time. Call 0333 444 9000 today cheap on mobile.
Well when love is in the air, you'll do anything to get to that special date, but in this case he was so excited he put the wrong fuel in his car in a texaco garage in Nottingham. Well it wasn't exactly him, it was his passenger that thought his car was petrol when it was infact diesel.
There was some good banter about it and they remain good friends. We drained 35 litres of contaminated fuel from the tank and flushed through the engine as well as adding some fuel medic and boosting the battery to get the vehicle moving again.
The main thing is that he managed to get back on the road and back on his date! Saved by Fuel Doctor
DFuel Doctor are a national company sercing all the towns and cities throughout the UK, In this case our Nottingham Fuel Doctor helped these stranded folks back on the road. If you ever need the help of Fuel Doctor after putting the wrong fuel in your car, motorbike or truck then make sure you contact us today.
We have a 1hr call out nationwide as well taking cards by the roadside for your convenience.
Well it's the first of Feb so hope you said White Rabbits this morning to get some good luck. We know that many of customers consider themselves unlucky when they stick the wrong fuel in their cars in the service stations and forecourts in and around the country, but we are all only human and even we have done it ourselves so we know what it's like.
This customer was no different, rushing to get to an appointment he filled up with petrol in his lovely Mercedes E class that he had just purchased, his old car was a petrol so it stands to reason why the accident occurred
He then searched online and found us and our reviews and reputation as the best independent fuel drain provider in the UK as well as the cheapest so picked up the phone.
Barry on call was with the customer in no time and we got him up and running and back on the road within the hour. The customer was so happy with the service and would definitely call again. Top work to Fuel Doctor Barry!
This customer was just out on ready for his driving lesson when the instructor had a moment of madness as he put it. He went on to put in a full tank of petrol in his diesel tank which is something he has never done before. He remarked that in all his time of being a driving instructor he had never put the wrong fuel in his car, so if it can happen to an establishment long serving driving instructor it can happen to the best of us.
As you can see from the picture, the fuel drain was well out in the stunning West Yorkshire countryside in a village called Bingley just north of Bradford and as we have a man on the ground in the Bradford area, we were able to make it to this remote location in no time.
The customer had been quoted double as well from other companies and also been told due to the Christmas break could be up to 4 hours before recovery could get to them. We were glad that Mr Harden chose us and as a result got the best service and quote in the West Yorkshire are.
This customer was rescued when he put 60 litres of petrol in diesel in his tank in Chester-Le-Street just south of Newcastle. We have rescued many customers like this in Chester-Le-Street and throughout the North East and we understand the pain you feel so we make sure that we attend to your needs as quick as we can with our 1 hour call out and we ensure that we are the cheapest independent fuel drain company with fuel drains from £130.
This customer was quoted up to £300 for a fuel drain so was relieved when we got to him in no time and saved him a lot of money!
We have Fuel Doctors covering the whole of the North East including Newcastle, Sunderland and Durham so if you ever put the wrong fuel in your car and need a mobile fuel drain with cards by the roadside then we are the ones you need to ring.
This is just one of many happy customers we help everyday, if you ever need our services in and around the North East, then make sure you get a quote from us before you accept any old price and service.
Here is Scotland we have a team dedicated to providing a full 24 hour mobile fuel drain for customers that put the wrong fuel in their cars. This customer below at Glenrothes Fife unfortunately added diesel to her petrol car and had to be rescued by our local man in the Fife area.
Being local meant we were on hand in no time and helped our happy customer back on with her day. We cover the whole of Scotland including all the biggest cities, click on the link under the picture to go to the different Scotland towns our Fuel Doctors cover.
If you've ever wondered what it's like for us out on the road and what we get up to, here are some recent fuel drains we perform day in and day out throughout the UK, so know this - you are not alone!
Kia Sportage - petrol in diesel in Preston
We spend a lot of time visiting forecourts and this customer in Preston was back on his feet in less than an hour after Fuel Doctor Robin got him.
Ford Galaxy - petrol in diesel in Preston
We have all done it, been rushing to the hospital appointment, meetings, the imminent traffic jams on the way home when you have kids party to get to. Well we know the score as many of us ourselves have put wrong fuel in our car and know the heart sinking feeling when you realise or when you car starts to jump halfway down the road!
This customer had the same story to tell, he was rushing home back to Liverpool after a meeting in nearby Coventry and stopped to fill up when he realised he was driving his brother's car that was a diesel not a petrol.
Luckily after a quick Google search he found Fuel Doctor and was able to call the national call centre and with