In this instance, Mrs Dyson wrote in to us to explain her situation and how our service literally helped her life!
"We were rushing about as usual getting the kids ready for school and I noticed I was low on fuel, I knew I had enough to get the kids to school and to the garage so I decided to do the school run first so they wouldn't be late then head over to the garage to fill up. I was due to tender for a new contract we had been working on in Derby as we work in a local mental health charity.
Well, I was rushing thinking of my pitches and what we were going to be discussing in the meeting when I realised after already adding over 30 litres of petrol in my diesel car. I was day dreaming and realised it was the green hose and not the black hose! I panicked and got my phone out to call the AA but a friend of mine said to try Fuel Doctor as they would be a lot cheaper and get the job done. I called and a lovely person on the end of the phone assured me my car will be fine as I worried about the engine now, which was nice.
I got help to push the car off the forecourt and sat in the car feeling a bit daft. Without a lie, 30 minutes flashed by and Dan turned up, my knight in a shiny van and straight away began to hook up the drain system to my car and began emptying the fuel. He was very friendly, prompt and knew I was in a rush so just got on with the job in hand which was great. Literally 20 minutes later, the car started, he ran the fuel through the engine and I paid on my card right there and then - job done"
Best thing, I was spending the half hour going through my notes for the impending meeting and made a few changes - the tender was eventually accepted so I guess Fuel Doctor helped us out in more than one way!
However, honestly, really professional, friendly, calm and relaxed service - speedy but without compromise to service. If you ever have a brunette moment like I did, give them a call"