One aspect that holds up the speed of how quickly we can attend is the location. Many customers put wrong fuel in their car and then manage to drive a few miles from the forecourt and realise their error and then begin to pull over to the side of the road. This is where time is of the essence, we need to get to the stranded customer by the roadside as soon as possible and this is where it gets good.
We have introduced our mobile app integrated to our mobile site so that we can geolocate you from anywhere in the UK. Setup with Google Maps technology when you call us, as long as you have location services turned on in privacy settings we can send you an SMS text to ask for permission to geolocate your phone right to the very spot of where you are. Then with GPS systems in every Fuel Doctor van, we can then see the closest Fuel Doctor to your location and assign that job to them so you get the fastest service delivered all round.
If you check out the mobile version of our site, you will see it's different from the desktop version, this is because we know that when you have put wrong fuel in your car and are stranded you need to call straight away, it's aimed at ease of use.